1. What this policy covers

This policy explains how Greys' Bars collects, uses, and protects the personal information you share with us when you visit our website or get in touch. It also sets out the rights you have over your data.

2. Who we are

Greys' Bars is the trading name of GREYS BARS LTD (Company No. 16615424), registered at 5b Mill Road, Fen Drayton, Cambridge, England, CB24 4ST. We are the data controller for the personal information described in this policy. If you have any questions about how we handle your data, you can reach us at info@greysbars.com.

3. Information we collect

We only collect what we need to respond to you and run our site:

• Contact details you give us — such as your name, email address, phone number, and event details you include in a message or enquiry.

• Usage data — basic, aggregated information about how visitors use the site, collected through privacy-friendly analytics.

• Technical data — your browser type, device, and approximate location, used to keep the site secure and working.

4. How we use your information

We use the information we collect to:

• Reply to your enquiries and provide the quotes and mobile bar services you ask for.

• Operate, maintain, and improve our website.

• Keep our systems secure and prevent misuse.

• Meet our legal and accounting obligations.

We don’t sell your data, and we don’t use it for advertising.

5. Legal bases for processing

Under the UK GDPR, we process your data on the basis of your consent, our legitimate interest in running and improving our business, and where necessary to comply with the law. You can withdraw consent at any time.

6. Cookies and analytics

We use a small number of cookies and privacy-friendly analytics to understand how the site is used. You can control or block cookies through your browser settings; doing so may affect how parts of the site work.

7. Who we share data with

We share data only with the service providers that help us run Greys' Bars — for example hosting and analytics partners — and only as far as needed to deliver the service. A list of our subprocessors is available on request. We may also disclose data where the law requires it.

8. How long we keep your data

We keep personal information only for as long as we need it for the purposes set out above, or as required by law. Enquiry correspondence is typically retained for up to 24 months, after which it is deleted.

9. How we protect your data

We use appropriate technical and organisational measures to keep your information secure and stored safely. No system is perfectly secure, but we work to protect your data as required by law.

10. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Correct data that is inaccurate or incomplete.

• Request that we delete your data.

• Object to or restrict how we process your data.

• Receive a copy of your data in a portable format.

To exercise any of these rights, email us at info@greysbars.com. You also have the right to complain to the Information Commissioner’s Office (ICO).

11. International data transfers

Where data is processed outside the UK or EEA, we make sure appropriate safeguards — such as standard contractual clauses — are in place to protect it.

12. Age restrictions

Our mobile bar services strictly adhere to UK licensing laws. Our site is not directed at children, and we do not knowingly collect personal data from anyone under 18.

13. Changes to this policy

We may update this policy from time to time. When we make significant changes, we’ll update the date at the top of this page.

14. Contact

Questions about your privacy or this policy? Email us at info@greysbars.com.