Terms of Service

1. Introduction

These Terms of Service govern your use of the Greys' Bars website and the mobile bar hire and event services provided by GREYS BARS LTD (Company No. 16615424). By accessing our website or booking our services, you agree to be bound by these terms.

2. Booking and Payments

All quotes provided are valid for 14 days. To secure your event date, a non-refundable deposit is required at the time of booking. The remaining balance must be paid in full no later than 14 days prior to the event date. We reserve the right to cancel the booking if full payment is not received on time.

3. Licensing and Age Verification

Greys' Bars operates in strict accordance with UK licensing laws. We operate a strict Challenge 25 policy. Any guest who appears to be under the age of 25 will be asked to provide valid photographic ID (Passport or Driving Licence) before being served alcohol. We reserve the right to refuse service to any individual at our discretion, particularly if they appear intoxicated or abusive.

4. Venue and Access

It is the client's responsibility to ensure that the chosen venue permits the use of a mobile bar and the service of alcohol. The client must ensure there is adequate access for our team to load, unload, and set up the bar equipment, as well as access to a reliable power supply unless otherwise agreed.

5. Cancellations and Refunds

If you need to cancel your booking, you must notify us in writing. Cancellations made more than 30 days before the event will result in the loss of the deposit only. Cancellations made within 30 days of the event will require payment of 50% of the total balance. Cancellations within 14 days require full payment.

6. Liability and Breakages

The client is responsible for the conduct of their guests. Any damage to Greys' Bars equipment, glassware, or property caused by the client or their guests will be billed to the client at replacement cost. Greys' Bars shall not be liable for any failure to perform our obligations where such failure is due to circumstances beyond our reasonable control (Force Majeure).

7. Intellectual Property

All content, imagery, and branding on this website are the property of Greys' Bars. You may not reproduce, distribute, or use our intellectual property without prior written consent.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

For any questions regarding these Terms of Service or your booking, please contact us at info@greysbars.com.

Exceptional drinks. Impeccable service.
A bar experience that makes the occasion.

GREYS BARS LTD (Company Number: 16615424) is a private limited company registered in England and Wales, operating as the UK’s premier luxury mobile bar service in strict accordance with the Licensing Act 2003 and local authority regulations, including the management of Temporary Event Notices (TENs) and premise licensing requirements. We maintain comprehensive Public Liability and Employer’s Liability Insurance alongside full Food Standards Agency (FSA) hygiene compliance to guarantee the highest calibre of safety, legal integrity, and distinction for bespoke events, private hire, and corporate galas. In strict compliance with UK law, GREYS BARS LTD enforces a rigorous Challenge 25 policy across all mobile bar operations; valid photographic identification (UK photocard driving licence, passport, or PASS-accredited card) is required for the purchase or consumption of alcohol, and our professional team reserves the right to refuse service in alignment with responsible drinking guidelines (drinkaware.co.uk). All bookings, site interactions, and services governed by www.greysbars.com are subject to our Terms & Conditions, Privacy Policy, Cookie Policy, and Environmental Health & Safety Guidelines. © 2026 GREYS BARS LTD. All Rights Reserved.